The work between your tools, done by the system.
Every business has a second, invisible workflow running on top of its software: copying, checking, re-entering, chasing. We automate that layer — connecting the tools you already use so data moves itself and people handle only the exceptions.
Map Your WorkflowsWhat fragmentation costs.
Look at any repeated task in a company and trace where the time goes: an order arrives in chat, someone types it into the sheet, the sheet feeds invoices at month-end, and someone else chases approvals across three apps. The tools work; the space between them is where the day disappears.
Worse, the manual layer is where errors breed silently — a mistyped SKU, a missed approval, a report assembled from stale numbers. Automation isn't about replacing people; it's about making the reliable path the easy path.
Which capabilities, doing what.
Each EboSoft capability plays a specific role in the system. Follow any of them to the service behind it.
- Business Automation
- The pipelines: intake, routing, scheduling, retries, alerting
- Custom Software
- Custom logic where off-the-shelf automation can't express your rules
- AI Development
- Optional layer: classification and extraction for unstructured inputs
- Web Development
- Dashboards and forms where staff need a window into the flow
How the pieces connect.
What a day looks like.
An order arrives
- Customer places an order via form, chat, or email
- The pipeline validates and enriches it — customer record matched, pricing applied
- High-confidence orders flow straight into inventory and invoicing
- Anything ambiguous routes to a review queue with context attached
An approval is needed
- A request above threshold enters the approval workflow
- The right approver is notified with the full context — no chat archaeology
- Approval, rejection and comments are recorded with timestamps
- The outcome triggers the next step automatically
Monday reporting
- Scheduled job pulls the week's data from each source system
- Numbers reconcile against each other before anyone sees them
- The report lands in inboxes and the dashboard at a fixed time
After the system is in place.
- Data enters once and travels everywhere it's needed
- Exceptions surface with context instead of hiding in inboxes
- Every automated run is logged and auditable
- Reporting happens on schedule from live numbers
What this doesn't cover.
- Automation amplifies a process — if the underlying process is broken, we fix the process first
- We don't do staffing or organizational redesign; we make the technical layer reliable
Have this problem?
Describe the operation as it runs today. You'll get an honest read on what a connected system would change.
Map Your Workflows